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About the event

 

EDITOR`S NOTE

 



At the 3rd Annual Field Service Summit UK in April 2018, more than 120 field Service Directors gathered to learn how to use the latest advance in software technologies to improve their connection points with their customers and maximise their service operations financial performance.
A series of thought provoking roundtables addressed how The Internet of Things could activate democratized, preventive, proactive, prescriptive preventive, reactive service to customers. A slew of leading solutions providers joined to share qualitative insights into Device Connectivity, Augmented Reality, Artificial Intelligence and Machine Learning and explain how Service Directors can transform these concepts into tangible assets for their entire service lifecycle operations.
In 2019, The Field Service Summit returns with an even more engaging value proposition: entering the era of the Experience Economy with an outcome based service strategy.

Sincerely, Thomas Igou Content Director Copperberg

 

 

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