IFS offer the next generation of field service software putting the customer at the centre of your service management operations whilst delivering huge productivity savings within your back office and field workforce. From AI powered scheduling and optimisation to contract management, to IoT and AR and advanced parts returns and repair, IFS create the next generation of service in businesses today. With customer engagement a priority for many organisations, IFS’ pioneering Omni-Channel Contact Centre and AI enabled Self-Service solutions allow you to transform the experience your offer clients. A leader in the Gartner Magic Quadrant for Field Service for 3 consecutive years, the industry expertise of our people and solutions, together with commitment to our customers, has made us a recognised leader and the most recommended supplier in our sector.
For more information, visit https://www.ifsworld.com/uk/solutions/service-management/field-service-management/