What they said
“It’s time to shift from a service economy to an “Experience Economy”
Mark Brewer, IFS
“Machine Learning & AI support accurate task”
Katelyn Burrill, ClickSoftware
“Customer must be internal”
Steve Thorpe, AirStream
“Your customer’s customer is important”
Paul White, IFS
“Being honest with your customer is key to the future”
Adrian Botham, ServisPart
“Build the customer into your service strategy”
Amir Jafri, ebecs
“Blaze your trail, make your service operation mobile, intelligent and connected”
Rob Ballantyne, Salesforce
“Continuous improvement and learning is the DNA of high performing companies”
Ashley Wheeler, Mars Drinks
“Bring the customer into the problem solving process”
Nick Frank, Si2 Partners Partners’ Testimonials
”Really happy, met with a potential customer who I’ve been trying to crack for 5 years”
”Very good event, very well structured. Our keynote enabled more people to join us for the round-table sessions”.
”Round tables were really busy, which was good”.
– Concept Resourcing
”Really liked the round tables, gave us more exposure”.
”Met with very interesting people at each round table session. Happy to be a trusted partner in the future”.
”Idea Blitz sessions were really good, will be pushing to re-attend next year”.
”Had really really good conversations”.
– Syncron Delegates’ Testimonials
“This was my first Field Service Summit. It was very informative and well presented. I took a lot away withme.”
– ICU Medical
“Great way to network, table hoping and all.”
“Great event for shared learning, insight and networking.”
– Mars Drinks
“Good to gain an understanding of Service in other industries, also, what the future may or should hold for Service. Great networking opportunity and also to understand new products to support service.”
“Excellent event, highly stimulating and a great opportunity to network.”
– GREEN SQUARE GROUP
“Move the Needle”
James Doyle, Sightcall